Head of Systems & Change Management (m/f/diverse) - REF95994V

Job Description

ONE ContiTech – The first choice for material driven solutions.
Are you interested in shaping the future of ContiTech together with a great team?
Please join us and contribute to our goals in your new role as Business Controller in the Distribution Segment of BA Industrial Solutions EMEA.

▪ Lead the digital transformation of the RFQ and Order Management Process with full end-to-end responsibility driving speed of doing business and customer centricity
▪ Drive strategy development, implementation and roll-out of state of the art digital tools (e.g., Salesforce, eCommerce, AI Agents, workflow automation, SAP/BW/Polaris reporting, and Power BI)
▪ Lead Change Management process, ensuring new work style implementation
▪ Initiate Process development to leverage efficiency potentials by maximizing automation, standardization, and AI usage
▪ Empower Sales, Sales Operations and Customer Logistics with stable, efficient, and user‑centric processes and tools
▪ Ensure compliance with internal and external policies & procedures

Qualifications

Degree in Business, IT, SCM, or similar (university / university of applied science)
▪ Profound, min. 5-7 years experience in Sales, Sales Operations, Customer Logistics, Process Management, or Digital Systems Management
▪ Several years of leadership experience on in an international context, min. 3 years
▪ Significant experience with digital transformation, automation, and analytics – with deep expertise in Salesforce, eCommerce, Power BI
▪ Strong customer orientation, communication & change management skills
▪ Excellent know-how regarding the common RFQ and order management tools and methods
▪ Good analytical skills
▪ Proven project management experience in major international projects
▪ Deep understanding of business process design and optimization
▪ Deep understanding of RFQ and order management processes
▪ Transformation Experience & Change Management Experience

Additional Information

The well-being of our employees is important to us. That's why we offer exciting career prospects and support you in achieving a good work-life balance with additional benefits such as:

• Training opportunities
• Mobile and flexible working models
• Sabbaticals

and much more...

Sounds interesting for you? Click here to find out more.