Senior Business Process Consultant EDI Operations CTBC

Job Description

**Senior Business Process Consultant EDI Operations**

**Role Overview**

This position requires a Senior Business Process Consultant specializing in EDI Operations to manage critical operational functions within our banking organization in Timișoara, Romania. The successful candidate will be responsible for strategic process analysis, system optimization, and cross-functional coordination to ensure operational efficiency and regulatory compliance across all EDI operations.

**Core Responsibilities**

• Conduct comprehensive analysis and optimization of EDI operations and business processes to enhance efficiency, reduce operational costs, and improve service delivery standards
• Design, implement, and oversee improvements to EDI workflows in strict compliance with industry standards and regulatory requirements
• Collaborate with IT, operations, and business units to identify process gaps and develop comprehensive solutions
• Manage EDI system configurations, data mapping, and integration protocols to ensure seamless and accurate data exchange
• Develop and maintain detailed process documentation, standard operating procedures, and technical specifications
• Monitor EDI performance metrics, generate analytical reports, and provide actionable insights to senior stakeholders
• Lead process improvement initiatives utilizing established best practices and methodologies to drive organizational transformation
• Provide expert consultation to internal teams and external partners on EDI operations and industry best practices
• Mentor and supervise junior team members to ensure adherence to operational excellence standards
• Enforce data security, compliance, and quality standards across all EDI operations

**Customer and Partner Engagement**

• Establish and manage EDI connections with external partners, ensuring proper configuration and compliance
• Conduct requirements analysis and implement improvements based on partner specifications, blueprint design, and technical documentation
• Execute comprehensive testing protocols to validate correct implementation of EDI connections
• Manage EDI incidents escalated by ContiTech locations and coordinate solutions with external AMS providers and IT System Interfaces
• Initiate and manage BMC EDI changes in response to incidents or partner requests
• Administer change and incident management processes within BMC systems
• Maintain and utilize Global mailbox systems for EDI communications
• Interact across all organizational levels with internal customers, technical support resources, and external business partners including customers, banks, freight forwarders, and vendors

**Project and Systems Management**

• Participate in IT and business projects requiring EDI involvement and expertise
• Provide global support to Business Areas during SAP Rollout Projects for the EDI module
• Support and initiate process standardization initiatives for the EDI Module
• Lead and coordinate project teams as required for complex EDI implementations
• Submit internal requests for EDI packages offered by third-party providers
• Provide second-level support for EDI Local Key Users across the organization
• Develop and maintain a comprehensive Knowledge Network for EDI processes across global locations
• Ensure compliance with existing data and reporting standards and develop required standards as needed
• Coordinate and support ContiTech's local key users and contacts
• Provide functional guidance to ContiTech local key users for SAP EDI application utilization
• Serve as specialist contact for Sector IT departments and IT providers on cross-company EDI issues
• Develop and deliver training materials and conduct end-user training sessions
• Execute testing of problem fixes, enhancements, system upgrades, and new functionalities
• Administer SPEEDI/JUNIQ add-ons within ERP systems
• Create and maintain data interpretation routines and sequences
• Manage updates to SPEEDI/JUNIQ tables and configurations

Qualifications

• Minimum 3 years of professional experience in EDI operations, business process consulting, or equivalent domain expertise
• Advanced proficiency in EDI standards and protocols (X12, EDIFACT, or equivalent frameworks)
• Minimum 3 years of hands-on experience with SAP EDI implementation and administration
• Advanced analytical and problem-solving capabilities with proven ability to translate complex operational challenges into actionable solutions
• Comprehensive expertise in process mapping, workflow optimization, and business process reengineering methodologies
• Exceptional communication and stakeholder management skills with demonstrated ability to influence across all organizational levels
• University degree in a technical or economical discipline
• Advanced proficiency in English and Microsoft Office 365
• Willingness to travel up to 30% of the time as operational requirements dictate

Additional Information

What we offer:

• The 13-th salary – Paid once a year, in December;
• Meal tickets - With a value of 40 Ron;
• Hybrid schedule – Work-life balance is important, so we offer a flexible schedule. Please agree on this with your superior;
• Private Health Insurance – Health is the most important, so we offer you a medical subscription through Signal Iduna;
• Referral bonuses - We encourage colleagues to refer new candidates to us and, at the same time, to get the chance to receive a bonus;
• Bookster - Feed your body and your mind. You can borrow books and you’ll receive them at the office;
• Sports benefits - It’s important to stay active, so we offer you the
• 7Card;
• Discounts at our partners – We collaborate with different vendors, and we receive discounts for various products/ services like rubbers, restaurants, kindergartens, etc;
• System for Rewarding Improvement Ideas – We have an internal improvement program (Continental Idea Management) that gives you the opportunity to come up with ideas and to be honored with an attractive bonus (this is established by the CIM team according to your improvement idea);
• Happy days – If you or your child is getting married, or you become a parent, you receive some extra free days;
• Life events celebration - If your family is growing, we praise your newborn with a bonus;
• Unfortunate events - In case of unhappy events in your life, we support you by offering you free days and financial support (handled on a case-by-case basis);
• Extra vacation days – You begin with 22 vacation days/year, and starting with the 3rd year with us, we offer you 1 more day of vacation and, afterward from 2 to 2 years you’ll get one more extra day (the maximum you can achieve is 27);
• Professional development - Many opportunities to develop yourself within the company;
• Diversity and multicultural mindset - We encourage you to join us no matter who, where, or what you are. We have colleagues from different nations and a variety of languages are  poken in our company.

AIzaSyB62PTHgc8mHcVHx-gCOyiJB0LgO-juCXg

1555d30101b3695d713a3d20

45.7564,21.22268

Job ID

REF171D

Field of work

Information Technology

Job flexibility

Hybrid

Location

Timișoara

Leadership level

Leading Self